Users also should be aware PEcoaching does not collect personally identifiable information about individuals except when such individuals specifically provide such information on a voluntary basis. This information is only used internally PEcoaching for the purpose of assisting clients during the delivery of services. In addition:
- PEcoaching will not give out personal user data to any third party, except as required by Australian Law.
- PEcoaching reserves the right to contact members of our database for verification purposes.
- PEcoaching reserves the right to perform statistical analyses of user behaviour and characteristics in order to measure interest in and use of the various areas of the site.
Users also should be aware that non-personal information and data may be automatically collected through the standard operation of PEcoaching’s internet servers or through the use of server-side cookies. Server-Side Cookies are small text files a web site can use to facilitate the user’s ongoing access of the site and allow a site to track usage behaviour and compile aggregate data that will allow content improvements. Cookies are not programs that come onto a user’s system and damage files.
The policy outlined above is not intended to and does not create any contractual or other legal rights in or on behalf of any party. This policy is effective as of 1 July 2013.
Opt out policy :
Customer can deactivate or unlink their information from company for free by emailing to email@example.com. Alternatively if you would like to opt out of any emails please use the unsubscribe link at the bottom of any email contact made with you.
If you have questions or concerns regarding this statement, you should first contact PE Coaching at +612 8003 7446.
Collection of Information
In order to use the Onda pty ltd t/A PE Coaching website, we may require information from you in order to provide the best service possible.
All correspondence may also be collected and stored, particularly in regard to sales, support and accounts, including Email.
Any information collected by Onda pty ltd t/A PE Coaching is collected via correspondence from you or your company. This may be via the telephone, Email, mail, fax or directly through our website.
Use of Collection Information
Any details collected from Onda pty ltd t/A PE Coaching customers is required in order to provide you with our products and/or services, and a high level of customer service.
Correspondence is recorded in order to provide service references, and to assist in our staff development.
Storage of Collected Information
The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using secure socket layer technology (SSL). When Credit Card details are collected, we simply pass them on in order to be processed as required. We never permanently store complete Credit Card details.
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.
If you have any questions about security on our Website, you can email us firstname.lastname@example.org.
Access to Collected Information
If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing us at email@example.com.
If you purchase a product or service from us, we may request certain personally identifiable information from you. You may be required to provide contact information (such as name, Email, and postal address) and financial information (such as credit card number, expiration date).
We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.
Onda pty ltd t/A PE Coaching uses personally identifiable information for essential communications, such as Emails, accounts information, and critical service details. We may also use this information for other purposes, including some promotional Emails. If at any time a customer wishes not to receive such correspondence, they can request to be removed from any mailing lists by emailing us at firstname.lastname@example.org.
You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.
Onda pty ltd t/A PE Coaching may at its discretion use other third parties to provide essential services on our site or for our business processes. We may share your details as necessary for the third party to provide that service.
These third parties are prohibited from using your personally identifiable information for any other purpose.
Onda pty ltd t/A PE Coaching does not share any information with third parties for any unknown or unrelated uses.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.
Links on the Onda pty ltd t/A PE Coaching site to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the domain name of www.pecoaching.com.au.
Onda pty ltd t/A PE Coaching Security Policy
Onda pty ltd t/A PE Coaching uses the eWAY Payment Gateway for its online credit card transactions. eWAY processes online credit card transactions for thousands of Australian merchants, providing a safe and secure means of collecting payments via the Internet. All online credit card transactions performed on this site using the eWAY gateway are secured payments.
• Payments are fully automated with an immediate response. • Your complete credit card number cannot be viewed by Onda pty ltd t/A PE Coaching or any outside party. • All transactions are performed under 128 Bit SSL Certificate. • All transaction data is encrypted for storage within eWAY’s bank-grade data centre, further protecting your credit card data. • eWAY is an authorised third party processor for all the major Australian banks. • eWAY at no time touches your funds; all monies are directly transferred from your credit card to the merchant account held by Onda pty ltd t/A PE Coaching.
For more information about eWAY and online credit card payments, please visit www.eWAY.com.au
After ordering online, you will receive an email confirmation from eWAY containing your order details (if you have provided your email address). We will normally confirm receipt of your order within a few minutes of ordering. We will attempt to send your goods via mail within 3 working days; however if goods are unavailable delivery will take a little longer.
If you wish to query a delivery please contact us at email@example.com.
Online coaching programs. After ordering online, you will receive an email confirmation from eWAY containing your order details (if you have provided your email address). We will normally confirm receipt of your order within a few minutes of ordering. We will attempt to send your software/license/access code via email within 24 hours.
If you wish to query a delivery please contact us at firstname.lastname@example.org.
Refund & Returns Policy
If for any reason you are not completely satisfied with your purchase we will give you a 30 day money-back guarantee from the time you receive the goods. Please email us at email@example.com within that time if you are not satisfied with your purchase so that we can resolve any problems.
This refund policy does not apply to goods which have been worn or used, damaged after delivery, or if any attempt has been made to alter the product or if they have been dropped or broken. All products must be returned in their original condition. All postage and insurance costs are to be paid by the buyer. We recommend that you return the product via Registered post and that you pre pay all postage. You assume any risk of lost, theft or damaged goods during transit & therefore advise you take out shipment registration of insurance with your postal carrier. Onda pty ltd t/A PE Coaching will not be responsible for parcels lost or damaged in transit if you choose not to insure.
If you have any enquiries regarding this document and the payment services offered by eWAY please visit our website at www.eway.com.au